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The Crisis Prevention Blog

Articles, resources and case studies to help FMCG Managers

Prevent a reputation crisis

When do you call the Crisis Management Team together?

 
 
In the 2015 whey protein concentrate crisis, one of the things that global dairy company Fonterra were criticised for in a New Zealand Government enquiry was not getting the right information quickly enough to the senior executive team.
 
They were also criticised for not having a...
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4 tips for ONLINE Crisis Management Team Meetings

 

How are Crisis Management Team Meetings different now?

Well before coronavirus, most crisis management plans included arrangements for members of the crisis management team to call in to a meeting or take part in a video conference if they weren’t in the office. With today’s dispersed...
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How to prepare your crisis management team

 

Crisis management plans should provide good guidance 

Crisis management plans should provide good guidance for the crisis management team when a potential crisis happens. In potential crisis situations however, even experienced executives don’t use their plans. 
 
Hi,...
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Who should lead the crisis management team?

 

Who should lead the crisis management process?

Many companies have a crisis management plan, but as we discussed previously, they are not always effective and not always used. Having a set of tools and good guidance enables you to take a breath and work through the key issues quickly but...
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